As a parent I do shop their occasionally for my child with great distaste. Very unfriendly Staff. Staff presents themselves with a arrogant attitudes. My daughter was told to get out of a dressing room, a working Staff person wanted to try on clothing and that was the last dressing room available. Those few trips I do go to Hollister, I have only ever once met a friendly Staff person. My daughter wants me to go their for Christmas shopping which I greatly regret the trip to the Hollister store.