I had made an apt with Lorraine to get a cut, oil treatment, style and wax. My apt was originally at 9:30 and she was running late, so I ended up rescheduling, and when I got there I waited 20 mins past my apt time, she said I had a 70's haircut, bc it was cut straight across and she ended up giving me layers, which I told her when I sat down that I didn't want them, and after my brow wax, it normally gets red and goes away within an hour or two, but this time there was a dried up blood spot underneath my eyebrow, and it was red and bumpy for almost 3 days after my apt. This has never happened to me, I will not be going back!