When you shop at this beauty supply location please check your sale receipt before you leave the store. I purchased and curling iron and a few days later I decided to return it, the sale person informed me that I could not get a refund but I could exchange or get a store credit. I told her that I will exchange it for something else, I chose my items and was ready to check out at that point the sale person picked up the curling iron and looked at the my receipt for the second time and said that my receipt was for hair not a curling iron, I told her that's was not true, because I had just purchase the iron two days ago and she was the sale person that sold the iron to me. She didn't say anything else and exchanged the items. I guess she thought I was going to let her pull that stunt so she would not have to give me a exchange or store credit. I will never shop there again. If you purchase there please check your receipt before you leave.

I was mislead by an employee of Kim's Hair store in Antioch, TN on September, 2014.The lady told me that the wig was 100% human hair. When I tried to curl it, it scorched. I took it back and asked for help. The African american manager told me that she would give me a 40% discount on my next wig purchase. She wrote it down and initialed the card.Today (Nov. 8, 2014), I went to that same store trying to redeem my WRITTEN AND SIGNED BY THE MANAGER coupon. She told me that I forged the "1" into a "4" and got her Asian manager to tell me that she couldn't do that. However, I reminded her that she did.Anyone who knows me, knows that I am one of the most honest and truthful people walking the planet, brutally honest, truth be told.They told me that they could give me 15% at the most, even thou she clearly wrote 40% and initialed the store's business card.In their sad attempt trying to retrieve the pitiful little card, I walked out with the card vowing verbally never to return.Now, nothing may ever become of this, nor will I ever get my 40% discount, she knows, I know and above all THE LORD JESUS CHRIST knows she is dishonest....and she has to life with that.Beware of this store.

You get treated like a thief, do not go there.