Exceptional experience! I have never had such a pleasant experience with a jewelry purchase. Brad Robbin and his lovely staff made such a wonderful impression upon me that I couldn't even consider doing business somewhere else. Brad took me through the paces of an education on fine timepieces and I was thrilled every step of the way. They employ a legitimate Rolex watchmaker and even he stopped what he was doing to come out and say hello and participate in the conversation. I must have spent 2 hours talking and looking and trying things on and not once did anybody get pushy with trying to close a sale. Brad and Bryan and the girls on staff treated me like they were just happy to see an enthusiastic customer who was enjoying a great shopping experience. I've probably been to 10-15 different Rolex dealers in my life shopping around and I can comfortably say that Persin and Robbin was the most impressionable dealer I've ever visited (which is why I purchased from them). I will not go to another jeweler for anything after doing business here. This is a GREAT place to shop!