I have gone into this store numerous times and have received such poor customer service. I am a black professional who loves to shop for quality professional clothing. The associates at this store do not speak to me or will actually look me in the eye with a dumbfounded look on their face. I am not sure if this is the training they receive to try and intimidate certain ethnicities or they are just actually socially and professionally bankrupt. I have been to another factory store in Mebane and the customer service was impeccable and welcoming. I love J crew clothing and tolerate this store because I do not believe it is the attitude of the corporation but that of the sale associates.