My wife and I are current patients of Dr. Wollan; but, have been patients of Dr. Pierce and Dr. Dai as well. Dr. Dai and I were "classmates" at Rice, "44" years apart. Although I have "given up" on cosmetic surgery, I rely on EPA for control of glaucoma, bullous keratopathy and other eye maladies. "The wife" (an East Texas term of endearment) and I love "Sandy", Laura, Shayla, Christinia and Susie and other support personnel. I have one "recommendation". When I was in the "law bidness", if I received a pejorative "review", I immediately erased, and refused to "post" it.
I also have a prediction: "The Patriots by "3"; but, only if the "equipment managers's" eyes aren't dilated!
"EPA"--"Zum Wohl", Er Lebe Hoch!!

Joe S. and "M.A." 1-28-2015

I had laser cateract surgery on my right eye on Jan 21st and it seems to have been a great success. Dr Pierce and his team couldn't be more professional or more considerate and compassionate. I will be having the right eye done on Feb 4th and look forward to much better vision than I've had the past year. After 60 years of wearing contact lenses, it seems strange, but wonderful, to not put them in each morning. Many thanks to all concerned.

Absolutely the best eye care in Austin. Dr. Thorne is a wonderful Physician and goes out of his way for his patients. Sometimes there is a bit of a wait but that is only when someone needs extra time with the Doctor for something important. Be patient; one day it could be you that requires that extra time. Many thanks to Dr. Thorne for all he has done for me.

I was more than happy with Dr. George Thorne, Jr. when he performed my cataract surgery. Yes, they were in the middle of their construction project and yes, the wait could be long. However, growing up with a mother who was losing her vision to RP, I know how important eyes and vision are to a person. I felt it was more important to trust my surgeon and his staff than worry about the time I spent waiting.

Beautiful facilities with first-rate equipment. More importantly, every person who works there is friendly and accommodating. They are efficient and caring.. Dr. Wollan is great! Easiest doctor appointment by far!

It must have been chance that when I called, I actually got a live person on the phone. I got an appointment for early in the morning, but when I showed up I had to wait over an hour and half! Assistants were walking around looking useless, talking and joking. I finally asked what was going on, and then got in the room. The doctor was condescendingly nice, dismissive, but I waited that long to see the doctor for 3 minutes. Outrageous. He gave me a sample for my issue and a word diagnosis and told me to Google it if I wanted to. OH. OK. I guess I could have done that without even coming in.



Then when I called to get a full size prescription of the sample, I left a message on their prescription line. Supposedly they call back within 24 hrs. 24 hrs passes, I call and get a woman in training who takes my request and pharmacy number and tells me I'll hear back from someone by the end of the day.



That was a week ago.



So now I'm on hold listening to their recording about how "your business is important to us, please hold and we'll be right with you." Going on 1/2 an hour on hold now. I called my pharmacy and this office never called, nor did they call me. This place is AWFUL!!!!



I wouldn't even click one star. Terrible service, crappy attitudes, lazy, and outright lying.