I am NOT a fan of this establishment. I came here today to celebrate a friends bday on the teccendation of a friend that frequents their quite often. We walked in and they seemed to know her well. She told them 3 manis and pedis. One while I was getting my pedicure the young lady spilled the nail solution all over my jeans and stained them. 2. She rushed my entire experience. I decided to do a gel manicure on my nails. What aWASTE of money. She didn't even put a base coat on my nails, nor did she wait for the light to go off before she asked me if I was done.. Smh she charged me 52 dollars. That was not a manicure. I didn't get a hand massage, she wouldn't even have clipped my nails if I didn't ask her to, to make sure the length matched my other hand. I was literally done in 5 min. I waited for my friends to finish.. They even had there eyebrows done. They were charged 49 dollars. Eyebrows are 7 dollars, therefore I paid 10 dollars extra and they received not just more services but a better service. The owner came out to talk to me- A she wouldn't even listen to what I had to say. B. for some reason she is under the impression that I only paid 5 dollars extra. C. She tells me my friends have better nail beds that's why they paid less they didn't need their cuticle done. Ummmm I get my nails done every 2 weeks. They were not in need of anything that would justify that high of a price change. D.She replies-- well what you want your 5 dollars back? HORRIBLE customer service. I would never set foot in that place again. My only regret is that I tipped her.. If I knew they were going to rob me I wouldn't have. Not to mention one of their patrons looked at my nails and told me her niece would have done a better job. If I could post pictures I would.. Not only of my botched nail job, but my RUINED jeans. Horrible.

Nancy the owner ,She the best in charlotte. She can do anything you want.

Nancy is my favorite person that i go to everytime, she's professional with her work and do not rush to finish her work. Always perfect nail works everytime i come by.

Thank you Nancy.