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      Snappy Tomato Pizza Co

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      Pizza, Buffet Restaurants, Restaurants

      485 Orphanage Rd, Ft Wright, KY 41017

      859-426-9900

      CLOSED NOW: 
      Today: 11:00 am - 10:00 pm
      CallWebsiteOrder OnlineView Menu

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      Rate this business!
      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
      L
      Lynette M.

      11/01/14

      Provided by YPmobile
      review count1photo count0
      Upset customer

      Placed a takeout order online, 45 minute wait took an hour and 5 minutes to get my order, and it was missing our dessert pizza. I called right away and told the girl thinking maybe the driver may have just forgot it in his car. She took my number and said she'd call me back. 25 minutes later I called and asked for a manager, explained the situation. He explained the dessert pizza never left the store, they had to remake it, and was sitting there ready to be delivered. I explained that I was supposed to get a call back, it was not 8:30, and I didn't want the dessert, just wanted a credit for it. I was given a credit in the end for the whole meal, but the way everything was handled was upsetting. If someone takes my number and tells me they will call me back and let me know what's going on I expect a call back. Not sure if it was a newer associate, but still, never had this bad if service from them, and will be a while before I choose to order from them again!

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      DETAILS

      Make It Snappy!

      General Info
      Snappy Tomato Pizza was started as a single independent pizza operation in 1978 in Fort Mitchell, Kentucky. The concept was to deliver top quality pizzas to Northern Kentucky residents. The excitement around Snappy grew at a rapid rate and the franchise was formed to sell this successful new concept. The modern era of Snappy Tomato Pizza started in 1993 when Northern Kentucky based entrepreneur Charles Deters and The Deters Company purchased the company and became the franchisor. For more information visit www.snappytomato.com.
      Extra Phones

      Phone: 859-491-5533

      Hours
      Regular Hours
      Mon - Thu:
      Fri - Sat:
      Sun:
      Categories
      Pizza, Buffet Restaurants, Restaurants
      Payment Options
      Brands
      Coca Cola, Snapperoni pizza, Snappy Tomato, Snappy Tomato Pizza, Snappy Tomato Pizzeria, The Baby Beast, The Beast Pizza, The Jr. Beast Pizza
      Associations
      American Pizza Community,Cincinnati USA Regional Chamber of Commerce,Franchise Gator,Franchise Review,Kentucky Restaurant Association,National Restaurant Association,Pizza Industry Council,Snappy Tomato Pizza Company Franchisees
      Other Link

      http://www.snappytomato.com

      Other Information

      Cuisines: Italian, European, Continental, Pizza

      Provided by
      Data provided by one or more of the following: Thryv, Data Axle, Yext.