I have to admit, I was skeptical. I have always had my carpets steam cleaned. However, through a referral from a friend, I hired MagnaDry to clean my living room carpet and upholstered furniture. Wow. I'm very impressed. My kids use the fabric covered ottoman to lounge on while watching TV. Between dirty shoes and spilling food, the fabric was an oily mess. There was NO WAY MagnaDry would be able to clean this thing, or so I thought. This ottoman looks nearly brand new. My carpet is near perfection. And, unlike the steam cleaning I've had done with my other homes, it appears to me that the carpet doesn't attract dirt as easily. I worked with Brian in the Lafayette office. He's very nice and will answer your questions. He was very patient with me. I would recommend MagnaDry to anyone in the area. You may pay a little bit more, but it's worth it!