Some of the office staff is somewhat friendly however, the waiting time is crazy. Although I had an appointment and arrived almost half an hour before, I still had to wait more than 3 hrs to see the doctor. I wonder how long I'ld had to wait if I didn't have an appt. The office is always crowded and they don't have anything for the children such an activity table or something of the sort so children are crying, screaming, and running all around the waiting room. No water fountain so make sure you bring your own drink or money to purchase something while you wait. I would recommend to eat something because you might have to wait a looooong time.