I saw the previous rating and felt this place deserved a better rating. I've used Bippos for both of my kiddos and have always loved them. My oldest had a few cavities when I first brought her in. Because of her age and the fact that she was freaked out I opted for her to be strapped down. The facility does not do that without your signed permission. My daughter was crying a lot, so was I, but if she got too bad they stopped, unstrapped her and let me cuddle with her until she calmed down. They also played a cartoon show or movie for her while they were working on her teeth. They only capped 1 tooth then because it is too much for the child to do more at once so I had to bring her back abother day to do the other. My kiddos love the play area in the lobby. They love the little toys and balloons they get to choose after they get their teeth done. The girls who clean their teeth and all are very friendly, play and laugh with them, they even tell them each step they are going to do in a way that they will understand. The only issue I had was being told they could do everything the hospital pediatric dentist could do for my other child who is autistic. When I brought him in I found out they could not. That can only do a cleaning for him if he will let him but if he needs to be sedated or anything I had to bring him to the hospital pediatric dentist. If I had known that I would have brought him there in the first place. Although I was disappointed about that I still highly recommend Bippos Place. Would love to see more of them around. I drive from Chalmette to there.