Everything was great until I got to the exit. I reserved a 15 passenger van and got an email saying go straight to the back and bypass the counter to get your van the guys in the back got it for me, when I got to the exit they say you need to go to the counter even though the email said bypassed the counter since I'm an emerald member. So I had to back up the van with my managers and go back inside to get the paperwork and leave. Very disappointed email the right info.

National is THE BEST! Join their Emerald Club for an even greater customer experience!!!

During my trip to Ontario, CA, business. The access to this rental location is great, and the service from the associates was great. I am glad I go with National.

National always economical with great service. I rent from them on a regular basis as a business traveler.

Overall good rental car selection but when the bus arrives the wait to get out due to the large amount of people and cars is excessive. You need to factor in at least 20 minutes to exit. Easy drop off process and buses come through frequently.

Easy to get in and out of this airport and a short shuttle ride to the car rental lot.