We were assigned Fine Point through our Insurance for some water mitigation work, basically tearing out dry wall and checking for moisture and treating for mold. They did do what they were supposed to do, and that was about it. The customer service was non existent. I had to contact them to find out when they would be there and would never get a straight answer. The one time they gave me a time, they were extremely late. Another day they said they would be there in the morning and never showed. The manager was the only one who could speak any intelligible English and he was never there when the non-English speaking workers were there. I had some issues getting the workers to understand me when i asked them to put the plastic containment back up in our child's room since it had fallen and the bare walls and joists were exposed. I also requested a copy of the estimate they were sending to the insurance and gave the manager my email and never got a response. I would not recommend them.