My 7 year old 80 lb husky LOVES this kennel. The staff is friendly and you can tell they truely love the dogs and treat them as their own. I even ran into one of the employees at our local Target 4 months after using their service and she came over and remembered me as Maximus' mom! I had no idea what she was talking about at first- untill she said how much they all liked my dog and couldn't wait for him to stay again. Very reasonable rates and complementary bath is given after 5 days. I never have worry about leaving my dog and how he is treated anymore.