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Pup E Cutz

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Pet Grooming, Pet Services

124 S Federal Hwy Ste 2, Pompano Beach, FL 33062

954-946-7884

CLOSED NOW: 
Today: 8:00 am - 5:00 pm

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1 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
V
Vanessa S.

02/15/18

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If you love your dog PLEASE DO NOT take him/her to this groomer.. we had the WORST experience ever.. I decided to use this groomer based on the good reviews and the fact that when I called they sounded nice, they told me they do not caged the animals, that they were a family owned business and that Maria and her husband operated the business together, everything sounded great so I decided to use them, BIG MISTAKE!I took my 8pd morkie there to get a puppy cut, when I picked up my dog he didnt look that great, the puppy cut looked different, and my dog was very calm/sad looking, he usually is very playful and happy, I should have known something was wrong but I was in a hurry since I was late to work and my boyfriend was waiting for me in the car, so I didn't think anything of it. I paid Maria for the grooming, while my dog was on the floor with the others.I didn't notice much until I brought him home and my boyfriend checked him, the do was exhausted as you can see in the pics, he had clipper burns on his neck, his nails were cut so short it look like he had bled from them, he licked them for 4 days, the haircut was horrible as you can see in the photos that I posted and the worst part was that my dog who is a very happy dog was extremely sad for 3 days.. 20 minutes after leaving I contacted Maria via text and sent her photos of my dog and let her know that we were not happy with the haircut and about the nails and clipper rash, the worst part about this was that she did not reply to any of my texts, and over a week later I still have not heard from her, no apology, NOTHING..A responsible Groomer would've called me and been concerned about my dog, but this woman just ignored my texts.. this makes me wonder if some of these reviews on here are fake because I'm sure we're not the first people that this has happens to.These people are in it for the money, they don't care about the animals, it's obvious I think she should be more compassionate and do a better job grooming the animals, maybe go back to grooming school because she literally butchered my dog. PLEASE don't be a fool like me and trust these people,I love my baby and I feel guilty that I took my dog to a place like this to have someone hurt him this way, because god only knows how they treated him there. CLICK ON MY PHOTOS ON YELP

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DETAILS
Hours
Regular Hours
Tue - Sat:
SunClosed
Categories
Pet Grooming, Pet Services
Neighborhood
Santa Barbara Estates
Amenities
Appointments Available
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Data provided by one or more of the following: Thryv, Data Axle, Yext.