If I could rate Davids Bridal a 0, I would. While looking for my wedding gown, it was great. The women who helped me listen to what i liked and didn't like on each dress my family and I picked out. I was ify on all of them and had an another appointment at Trudys later that day, she asked me if she can pick one out for me to try on and I agreed. It turned out to be the one. I'm in love with it. And under my budget. When it came to my bridesmaids dresses, they sized 2 wrong. They tried on a 4 and told us that it was super stretched and that they should get a 2. I thought the 4 fit okay. A little loose in the boob area but thats it. So I said 4. We left in love with the dress, excited. Email confirmed all sizes. When the dress came in, it was a 2. I was confused because our emails said 4 so how could they get confused. On top of that, it came late and its final sale so we HAD to exchange for a different size (the size we originally asked for and only let me exchange it after I yelled)

I have driven past this store a thousand times and I was so happy that it was here I could find my perfect wedding dress. They are so accommodating letting me come in more than once to try on the dress. And I was nervous when we ordered it a half and inch too small but they reassured me it would be okay and they were right. Rachel the store manager was even able to tell me when my dress would arrive, giving me a 2-3 day range, and this was almost two months before it was supposed to be in. I am so happy I put my trust in them and they were the ones to sell me my perfect dress. I really recommend them.

I consistently received bad customer service. Even when I had a scheduled appointment we had long wait times. The sales people were rude and pushy. I was told that my pregnant bridesmaid should purchase her dress 7 months before the wedding because they had no way of knowing when a certain style would be discontinued.