I really like the people that work the front counter. (VERY NICE LADIES) I really like bringing my pets here for boarding and grooming. Every time i pick my pets up they seem very excited to see me and my husband. The thing i like the most is my dog is a messy dog so right before he is done with his grooming on day of pick up, they call to see if i can get him asap so he would stay clean. appreciate all you at illiana

This is definitely the place to take your beloved pet! When I go out of town and have to leave my dog, I take him to Illiana. Everyone at Illiana is so friendly. I never worry because I know my dog is in good hands. He gets a report card so I know what he did while he was there. I heard they pipe in music for them! Sounds more like a resort than a kennel. My experience has always been excellent. I wouldn't leave him anywhere else. Thanks Illiana for the great care!

Whenever I have to go out of town and leave my dog, I take him to Illiana. I can go and not worry about him because I know he is in good hands. The care there is great. My experience has always been excellent and I wouldn't leave him anywhere else. Thank you Illiana!

My Boston Terrier was just boarded at Illiana and i was very happy with everything she came back clean and happy. She is very wild with lots of energy and always comes back tired . Thank you for doing such a good job .



Until next time.

My dog loves to go to the kennel & Illiana is always happy to see her they took good care of my boston terrier when she was boarded last week thanks Illiana.

I have boarded my Rocky at Illiana on a regular basis for the past 9 years. It is a great place with friendly people who love my Rocky as much as I do. Rocky gets so excited, he loves it there. I recently left him for 4 months, while staying at Walter Reed Hospital in Washington DC, with my Marine son who was injured in Afgn. All that time I was comforted to know that Rocky was happy and well cared for. When I went to pick him up, the owners informed me that they were not charging me, as a tribute to my son for his service to our country. Wow!! They are really great! I HIGHLY recommend this facility.

Illiana is the ONLY place I would board my dog Rocky. Rocky LOVES it there. All the people are so friendly, he gets so excited to see them all every time he goes. He is always well taken care of and I feel good about leaving him there because I know that the staff there loves him as much as I do. Recently my son was injured in Afgn. while serving with the US Marines. My husband and I stayed with him at Walter Reed Hospital in Washington DC, for 4 months. When I went to pick up Rocky, Bob and Grace, the owners/managers of this facility, told me that I didn't owe them a penny.

They were picking up my bill as a tribute to my son for his service to our country! Wow! They are wonderful people! I HIGHLY recommend you board or groom your dog here. You will be happy- I guarantee it!!

This place is amazing. I have boarded my dogs here for years and I highly recommend them for their service, their quality facility, and their love of my Zeke! If you want great care at a great price ..... this place is for you -- tell them Chicago Mike sent you!

We are always happy to leave our dog at Illiana. The people their are very nice and care about her.

My dog wags his tail every time we turn the corner from this place. I'm thankful for IBG

We love leaving our girls at Illiana! They are truly dog lovers! I love the report cards they give! You know just how your dog behaved, what he ate, and his personality while he was there! Take the obedience class, you will learn a lot!

We are always at ease when we leave our pet at Illiana. Never had a problem and he is happy when we pick him up. We will continue to use them.

My family and I have boarded our dogs with Illiana since...well...forever. When I was a kid our family dogs board there. As an adult my dogs board there. We have always had the very best service and care. We loved Illiana so much that 16 years ago when my wife and I started a rescue for dogs and occasionally needed a place to keep dogs safe for short stints, Illiana was the only place we even considered. They are always willing to work with us and our rescue dogs. They have been very helpful and have helped us save the lives of many dogs. We also obedience train rescue dogs at Illiana. I would suggest Illiana to anyone. Be it for boarding, training, grooming, Illiana is a long standing fixture in local business for one reason...they are the best at what they do!

We love leaving our babies at Illiana! They are truly dog lovers! I love the report cards they give! You know just how your dog behaved, what he ate, and his personality while he was there! They are great trainers too! David, we love you!

This is a WONDERFUL place to leave your pet. It is clean and the employees care. We have had our dog there many times and he comes home happy. I like the music, beds and that our dog can go outside when he wants. Thanks to the staff for taking such good care of our family member.

i never boarded my pet before and was afraid to leave my pet with people i do not know. before i boarded crisp i visited the kennel and was very pleased on how nice and respected the people were also how they treated the pets that were staying with them. illiana is the one place i will bring my dog to if i ever have to go out of town again

Well, I had taken my Jack Russell Terrier to this boarding place (Illiana) thinking that it would be good & close by the house. Boy was I wrong! The whole time we were on vacation for a week I started to worry about my dog so I asked my mom & dad would they pick her up that morning because we had a late flight coming in So by the time they got her she was ready to leave very quickly my mom said. So when we got her home. She was very distraught. It was like someone had either hit her with something and she would run away from us and I knew that something happen to her while she was there. And I told my husband we will never take her there again!

I HAVE USED ILLIANA GROOMERS FOR THREE YEARS. THE STAFF IS VERY PROFESSIONAL WITH GREAT CARE FOR THE PETS! THE OWNER IS A GREAT GUY. I WOULD HIGHLY RECOMMEND THIS PLACE TO ANYONE WHO CARES ABOUT THERE PET!

We have boarded both of our dogs with this business for years. The last time, which was this July for 7 days, we left our English Bred Black Labrador with them. When we picked him up he had been freshly washed and a bandana covered his throat/neck area (which is what they normally do when releasing your pet). Once we got him in the car we discovered that the scarf/bandana had obviously been placed there to hide a huge de-nuded area under his neck and at his throat. The area was totally devoid of his normally thick, black coat and was bleeding, raw, and all red. The area in question was approximately five (5) square inches. The flesh looked infected and obviously had not been treated. Our dog is in serious pain and refuses to eat or drink. We determined that they (Illiana) were about to close and we were almost at home, some 10 miles away, so driving back to their location was not an option. Once we arrived at home we placed a telephone call back to the business and explained to them what we discovered and inquired as to the reason and their knowledge of his injuries. They simply denied all knowledge and declined assuming any responsiblity.

Our dog, aside from the obvious emotional and sentimental value to us and our children, is now a disfigured pure-bred Labrador. Even if we wanted to stud him out, his appearence is ruined and his temperment is much changed. He is no longer playful and attentive as before we boarded him at this business. Although we have no real chance of legal recourse, we wanted to spare unknowing owners/potential customers this obvious neglect and poor/lack of attention to the welfare of the animals that they board.

The facility for what I paid was okay. I will look at other places though before my dog stays there again. Staff seemed to be very friendly.