Dr. Jones was very rude to me and talked to me like I was an idiot. He kept interupting me and didn't take what I said seriously. My pet is rapidly losing weight due to dietary problems, she is critically underweight and will only stop losing it if I give her supplements every 5 hours. I took her to see him to which he said "she looks fine, I see nothing wrong" and he didn't even touch her or feel for anything wrong. He is the worst vet I have ever been to. The only good thing I have to says is that the nurse in the room was very kind, and seemed genuinely concerned and was very helpful. The lady at the reception desk was wonderful too. I will never be going there again.

From a personal experience, this clinic almost killed my dog. They misdiagnose my little girl. They didn't perform the proper tests (collecting a urine sample), then they tested for things that were not needed. They had all my contact information but didn't call me so they could start any type of treatment for my dog. When I called to get a progress report at 11am, I was told she was doing ok and that they were running tests that would take 30 mins. I asked them to call me back. NO CALL WAS GIVEN. At 2pm when I was finally able do to work restraints, I was told my dog was in a bad way and that I should take her to an emergency hospital. So basically all they did was watch as my dog went down hill from the time my husband brought her in at 9am until 5pm. When I talked to the office manager, he only stated that he hadn't looked at my dog's case, but they had had several emergencies that day. Well, apparently treating my dog for her emergency wasn't high on their list. They wouldn't let me have my dog until I paid them almost $500 to run 2 tests (one that was unneeded) and watch as my dog sat in horrible pain. This hospital told me my dog was in Renal failure or kidney failure.



I took my dog to the emergency vet hospital where they were disappointed they couldn't do a urine sample wasn't done. They also disagreed with the kidney failure diagnosis by simply reading the result from the other test that JONES animal hospital did do. It was determined my dog had pancreatitis, was in excruciating pain and should be put on pain killers and given fluids.



One week and a half later, my dog is on the mend with no help from Jones Animal hospital except for the very lucky request that I move my dog to someone who cared about her care.



Please be careful if you choose to go to Jones Animal Hospital. I would suggest you don't. My dog's life could have ended if I had believed what they told me. At least get a second opinion, this company/doctor care is NOT on it's "A game". I would tell you not to waste your money, but what is more important is to not waste your pet's life. This people have the potential to do both.