My husband purchased a blouse, corset and skirt for me from Hearts Delight at the Bristol Ren Faire, spending over $500. The woman that assisted me was pleasant and when I showed her a couple issues with the blouse, she directed me to the shop manager after making sure there weren’t any more blouses in the color I preferred. The shop manager assured us that contacting their office would resolve the issue as they do not have sewing equipment on site to fix a couple holes and poorly sewn ribbon. I contacted the office several times in the weeks following the purchase, via phone, via their contact page through their website, email as well as messages via Facebook and all attempts went unanswered for months. Finally, I received a call from a woman and was barely able to explain the issue before the call was dropped due to a poor cell connection. I left a few messages in an attempt to resolve the issue and never heard back. I would highly recommend potential customers to stay away from this company. Their prices are significantly higher than competitors with subpar quality in addition to the non-existent customer service.