Got hit by progressive driver. They took fault and repairs. 3 days of calling got apt. and rental. Showed up with not record of the call and waiting hours to set up AGAIN. Did not fix all accident damage. Quoted $400 worth to my girlfriend, taking advantage of her until I could call and they told me it was too late to reevaluate or consider. After some of repairs done, they told us to pick up following day between 7-7p which we work and I cannot drive rental. They threatened to charge fee if not on time. Girlfriend sacrificed hour of pay and friction at work to leave hour early to accomadate. After rushing, she left purse in car which $150 were stolen before returning. They would not answer their phones since 6:20P (close at 7) and even corporate put me on hold until 6:55P which forwarded me to voicemail saying to call between 7-7P. So that now that is $400 dollar repair, $150 cash, hour off her work day, hours of calls (for both of us), hours of her waiting at service station. WOW