My garage door broke down (with a SMASH!!) yesterday. I called Tip Top Garage Doors and talked to T.J. He sent a repairman to see me the same day. Matt arrived on time and promptly started working. He was extremely professional and very personable. He explained what he was doing throughout the process and assured me that everything would be okay. He answered all my questions and was so friendly and reassuring. In about an hour, the door was working perfectly. I was so happy and thankful that Matt came to rescue me. Please let him know that I will tell my friends to call TipTop and ask for Matt whenever they have a need to fix their door. THANK YOU MATT!! from one very happy customer. Clyde Schroeder in Gallatin, TN

This was a job where the garage door spring broke and held my vehicles hostage in the garage. Yes, we found out insulated garage doors are extremely heavy without spring assistance and therefore it was best to leave it as it was. It happened on a Sunday so we decided to wait until Monday to call for assistance and repair. Starting at 8:00am we called three companies on Monday; the first two said they "might" be able to get to our house in mid-afternoon or late evening and yes, we had used one of the companies in the past.

The third call went to TipTop Garage and they said they could come early afternoon, but the real selling feature was when our problem with the door was described to the operator we were told that they carry extra stock parts on the service vehicle therefor they do not have to go to a supplier to purchase a stock item, costing the customer more lost time in completing the repair.

We went with TipTop Garage because the repair guy "Matt" called within 15-minutes after we scheduled an afternoon service call with them and he told us he could be at our house within 45 minutes. Wow! What service. Matt arrived from Murfreesboro as expected, analyzed the problem and immediately went to work. He had the door springs in his inventory and was through in less than an hour. Great Service! And by the way, Matt was very friendly, empathized with our predicament, completely checked out and serviced all moving parts of the door and made sound recommendations. Yes, without a doubt, TipTop Garage is our new 5-Star go-to garage door service company. Why look anywhere else? Thanks Matt.

This company has the worst customer service, and their product does not work. DO NOT USE TIP TOP GARAGE

Called Tip Top to install a new garage door for my new house and they sent me technician for a free estimate. After checking with another company i decided to hire Tip Top because of the smiling :) technician. The price was fair and the service was 5 stars.

Thank you again.