We regret that this customer and our agency shared an unpleasant experience together. Our representative expended a good deal of concern, time, and effort trying to find a solution to the urgent problem that was presented. When it became clear that a satisfactory solution could not be found, we should have disengaged from the discussion before the pressure became exasperating and unpleasant for both parties. For current and prospective new customers, please rest assured that we at Dale Insurance Services care deeply about providing the very best experiences for our customers. We value providing friendly, reliable customer service and we treat people with kindness and all due respect.

Jim Dale, President - Dale Insurance services

This insurance provider is a Joke. The lady who was "co-owner" of this business insulted me and called me Ignorant. Horrible customer service. I will be changing providers, as well as letting everyone I know In Peru that this is what kind of service you will get when dealing with Dale Insurance.