I bought a considerable amount of items at Sally's Beauty Supply on Lawndale Ave in Greensboro NC. I have been a long time customer and have always been satisfied. It seemed like the bill was higher than I estimated. I asked to go over the bill and the young lady said she could not do that. There was no one else in line and there was another sales lady. I immediately found that she did not give me the listed $15.00 discount, There was no apology but she did take back my original receipt and gave me a refund. I came home only to find items missing and she never gave me back my original receipt. I experienced her as rude and arrogant. Tomorrow I will have to go back to the store to try to get the missing merchandise.