Assured me my car was safe after replacing a front axle when traveling from Pennsylvania to South Carolina. Not more than an hour down the road did I have to pull over once again because my car was doing the exact same thing it had done before replacing the front axle. Went to a Firestone garage where they pulled the front wheels and discovered that my front brake pads on both sides were stuck up underneath my brake calipers. There were bolts missing from both calipers, and were almost completely detached from the front end. The danger that they put my daughter and myself in is inexcusable. I called them the next day and they reassured me that they would rectify the situation. But after three weeks of calling them and emailing them, with no return calls as promised I have not received any reimbursement from them. I had to make a claim against them through my bank.

Recently had my muffler fall off while on the interstate; found B&R was close by. They had me back on the road in only 10 minutes and the charge was VERY reasonable. The Bland area is lucky to have this business!