Fast, Reliable Internet Service from Time Warner Cable – Click Here Today To Find Out More From an Authorized Agent! 769 5th Ave, Brooklyn, NY 11232 www.TimeWarnerCableOffers.com
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Sep 30, 2010
by Guest58718
4
Sep 30, 2010
business
Time Warner Cable769 5th Ave, Brooklyn, NY11232 USA
If you live in the area or are close by, just go to this location. As others have said, the phone is ALWAYS busy however, just drop by. You'll be in and out in no time. Was just there returning equipment and dealing with a bill problem. Pamela h... (More) If you live in the area or are close by, just go to this location. As others have said, the phone is ALWAYS busy however, just drop by. You'll be in and out in no time. Was just there returning equipment and dealing with a bill problem. Pamela helped me. She was nothing but a sweetheart. I spent a total of maybe ten minutes there. Easy easy easy. (Hide)
Was this Review helpful to you? 313 of 4 found this review helpful
Time Warner Cable769 5th Ave, Brooklyn, NY11232 USA
Your service is beyond belief. I have been without service all day. When I call, I'm told call another number which is in CALIFORNIA. When I tried other numbers, they were either busy or no one answered. When I finally tried to contact a LIVE CH... (More) Your service is beyond belief. I have been without service all day. When I call, I'm told call another number which is in CALIFORNIA. When I tried other numbers, they were either busy or no one answered. When I finally tried to contact a LIVE CHAT PERSON, I was told no one was available and to try back later. In general, I constantly experience long waits when I do get through, need to go to your office to replace boxes, remotes, etc. when they fail. Time to get some cable competition. I'm sick of you! As to the stars, you need to get a negative side. (Hide)
Was this Review helpful to you? 363 of 9 found this review helpful
Time Warner Cable769 5th Ave, Brooklyn, NY11232 USA
Every time this cable goes out, the customer service phone are always busy. Since we have sooooo much technology available to us, why not use it! Post the problem on your site or text or e-mail the information to your customers. Then you could le... (More) Every time this cable goes out, the customer service phone are always busy. Since we have sooooo much technology available to us, why not use it! Post the problem on your site or text or e-mail the information to your customers. Then you could let us know how we will be compensated for this inconvenience, this will be greatly appreciated (Hide)
Was this Review helpful to you? 353 of 8 found this review helpful
Time Warner Cable769 5th Ave, Brooklyn, NY11232 USA
I have called 7 times today with no response, only busy signals. This is EXTREAMLY poor customer service - not to mention terrible brand association. Based solely on my experience today, I am 80% sure that I will choose a different cable provider.
Was this Review helpful to you? 555 of 10 found this review helpful
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