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Time Warner Cable

2 of 5 stars 13 Reviews

1307 NW Maynard Rd, Cary, NC 27513
http://www.timewarnercable.com/en/r...
(800) 892-2253
 
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other.Time Warner Cable has a long hi...read more
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other.Time Warner Cable has a long history of leadership within our industry and has led the way in technical innovation through the use of fiber optics to improve and expand our cable products and services. Visit your TWC retail location in Cary, NC at 1307 NW Maynard Rd
 
 

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  • Exchange Equipment
  • New Service Setup
  • Self Install

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The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
4 of 5 stars
Aug 30, 2014
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
We went at early lunchtime (11:45), and everything went quickly. Our thanks to Ryan for polite, efficient service.
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1 of 5 stars
Aug 20, 2014
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
Poor service Waited for more than 1/2 hr to return a modum No respect for customers
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1 of 5 stars
Aug 20, 2014
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
Poor service Waited for more than 1/2 hr to return a modum No respect for customers
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1 of 5 stars
Jun 24, 2014
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
This place is horrible! The service is equally horrible too! There is no respect for customers! There was whole room of people waiting there (about 20-25 people) with only two people working. Even if you just wanted to return a modem, you still had... (More)
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1 of 5 stars
Nov 20, 2013
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
Acceptable service, though some more mid-range plan options would be nice. However, customer service is the worst I can imagine. Hidden costs are masked from listed prices. The company charges $40 to send someone to pick up equipment when cancellin... (More)
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1 of 5 stars
Sep 20, 2013
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
Very poor infrastructure support. We lost Internet connectivity and nobody was available for the next two days. The support person told me that if you have telephone connection with Time Warner we can come next day otherwise you have to wait for two... (More)
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4 of 5 stars
Jul 9, 2013
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
I had a free year of Showtime and really never watched it. I was billed $15 for it this bill for the first time plus a couple of movies on demand that we couldnt watch-one kept fizzing out and said watch it tomorrow and the other was a 3D movie we... (More)
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1 of 5 stars
May 15, 2013
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
I tried to drop my phone service to save a little money and purchased an ooma phone set up (which works great). TWC told me my charges would go from 126 per month to 141 per month if I broke up the package. I immediately called att and got uverse at... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Mar 7, 2013
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
Time Warner sent a contractor to our home to add a cable outlet. He arrived a 6 p.m. in a beat up truck, came to the door and looked like a bum. I checked his ID and reluctantly let him enter. After 2 hours he was unable to complete the job and we... (More)
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1 of 5 stars
Jan 25, 2013
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
TWC made me to wait 50 min on the phone before helping me to setup the new modem that I was forced to purchase because of their shameful new charge to the TWC modem. The TWC service representative couldn't find the location and opening hours for me... (More)
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1 of 5 stars
Jan 23, 2013
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
The office ALWAYS has 15-20 people standing in line and one clerk working. I do not give them any stars but some rating is required in order to submit.
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1 of 5 stars
Jan 2, 2013
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
A nightmare! I had Time Warner in New York City and I can't believe that this is the same company! I have not called customer service one time where I was not put on hold for less than 20 minutes! And thats after receiving a busy signal for almost... (More)
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5 of 5 stars
Jun 3, 2012
by anonymous
business
Time Warner Cable 1307 NW Maynard Rd,
Cary, NC 27513
USA
It only took 10 minutes for problem to be discussed (no picture), and the server to reboot remotely, AND everything is perfect. Keisha is polite, courteous and very quick. Thanks, TWC!
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Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other.Time Warner Cable has a long history of leadership within our industry and has led the way in technical innovation through the use of fiber optics to improve and expand our cable products and services. Visit your TWC retail location in Cary, NC at 1307 NW Maynard Rd