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Apr 9, 2013
Apr 9, 2013
Levin Furniture5280 State Route 30 Ste S, Greensburg, PA15601 USA
Very poor customer service. We ordered an ottoman to match our sofa, planned to pick it up in the store. When received a call that it was in but when we called to arrange pickup we were told it was at the warehouse & would take another week to be... (More) Very poor customer service. We ordered an ottoman to match our sofa, planned to pick it up in the store. When received a call that it was in but when we called to arrange pickup we were told it was at the warehouse & would take another week to be sent to the store. When we finally got it, the wheels on the bottom were broken. We were told a new set of wheels would be sent FedEx in 2 days. Over 1 week later we still haven't received the wheels. When I called to question the delivery, I was told it might be a few more weeks before they arrived. So we are going on 2 months and we still can't use the ottoman. Very frustrating! (Hide)
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Established in 1920 and for over 90 years, Levin Furniture has provided customers with the latest in home fashion, quality products and outstanding customer service.
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