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Pool Place8100 Kingston Pike, Knoxville, TN37919 USA
I recently bought a pool from The Pool Place. When the installer Rob Filipkowski came out he hit my fence with his truck. He messed up the gate & after calling the PP he came back & worked on the post but not the gate which will not even meet now. H... (More) I recently bought a pool from The Pool Place. When the installer Rob Filipkowski came out he hit my fence with his truck. He messed up the gate & after calling the PP he came back & worked on the post but not the gate which will not even meet now. He added insult to injury when he told me we had purchased cheap wood & we needed to call the fence installer back. He will not fix it & the PP will not fix it. They say it is Rob's responsibility. He says he did not do the damage to the gate & he will not fix it. It had only been up for 1 week! It was fine until he hit it. He also did not clean up the boxes & he did not put the ladder together. When he came back to work on the fence he was supposed to take care of these also but left without doing so. I called & asked him if he was coming back & he said "what for?" He tried to say some of the pieces was missing & he wouldn't put it together if there was. After 3 trips to my house he finally put the ladder together & picked up his trash. (Hide)
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