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Mar 16, 2014
Mar 16, 2014
Ruby Tuesday3010 Panola Rd, Lithonia, GA30038 USA
I am so disappointed in the service I received in this restaurant. First, me and my family were told rudely that it would take 20 minutes to sit a family of five, when the place was far from packed and had multiple tables available that we could hav... (More) I am so disappointed in the service I received in this restaurant. First, me and my family were told rudely that it would take 20 minutes to sit a family of five, when the place was far from packed and had multiple tables available that we could have been seated at. When we were seated we had to get up and retrieve our menus. It took nearly thirty minutes to receive our drinks, two of which were kid lemonades in plastic containers. The excuse we were told was they were out of glasses. When we ordered food was when I knew I had had it. When you go out as a family you expect to eat as a family. It defeats the purpose if everyone has a different meal time. I was told that the pasta I wanted was pre mixed together with all the ingredients. Only to receive food that was missing one of the meat products of the suppose to be mixed together ingredients. When I thought a drink would help I ordered one which took nearly the night to receive only to have it spilled on my two year old cousin because the bottom of the glass had fell out. Yes the glass was in tack; the bottom of the glass fell out. I was done at this point with this restaurant and will NEVER return. I would not recommend this place to a ghost. I only give it one star because the waiter was nice. (Hide)
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