I have called on three different occasions to get a car towed that was parked in my assigned parking spot at my apartment complex. Each time the man who answers the phone is rude, abrasive and has made me hang up twice and the third time he hung up on me. This is extremely upsetting and blatantly bad business practice. This was the worst customer service experience I have ever had in my life.

terrable towing company, almost tore my bumper off while attempting to begin to tow my truck (managed to bend it beyond repair) terrable service time (waited 2 hours not even 10 minuits from their location) and than thretend to impound my vehicle due to no inspection sticker, if they knew how to use a computer and knew jack abbout their job they would know that Illnois has no state inspection (im stationed in norfolk but the vehicle is regesterd to my home back north)

The management in the office is very rude and unprofessional.................went in to pick up car from being towed and the staff inside was eating at the desk...........while dealing with my paper work.................she was did not wash her hands............very nasty............asked for a number or address to write complaint they refused to give me the information................after demanding they said they do not have a corporate address to complain to..........................not very helpful.............I would never recommend this place to anyone

This towing company is predatory. They post little or no signage warning people not to park and then sit in the parking lot taking down license numbers and towing cars. Their drivers threatened my husband, a US Marine no less as well as myself and my teenage daughter. Horrible people, horrible company. Find someone else who deserves your tow business. DO NOT USE JACKS