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Mar 7, 2014
Mar 7, 2014
Autozone2035 Newmark St, North Bend, OR97459 USA
Great place, great customer service. Only one complaint, the store manager had to keep asking his coworkers for help finding parts. He's managing a parts store, shouldn't he know parts?
The customer service was all but nonexistent. I was "helped" by a younger employee that claimed to be unable to find the part I was inquiring about, as well as unable to research or look up the part by any means other than the computer because he on... (More) The customer service was all but nonexistent. I was "helped" by a younger employee that claimed to be unable to find the part I was inquiring about, as well as unable to research or look up the part by any means other than the computer because he only liked using the computer. When I asked him if they had a reference book, he said they did not. He then proceeded try telling me how fast his and his friends' cars were, tried talking to me about finding someone to buy his friend's project, etc. Long story short, I left frustrated, dejected, and unwilling to shop at a parts house with such a clueless employee base (Hide)
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