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Facebook Inc

2.5 of 5 stars 27 Reviews

1 Hacker Way, Bldg 10, Menlo Park, CA 94025
(650) 543-4800 Additional Contacts
 
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
5 of 5 stars
Dec 17, 2013
by anonymous
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
you provide excellent service at no cost to us consumers
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1 of 5 stars
Sep 12, 2013
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
Got blocked for 12 hours for a comment someone didn't like. The "someone" turned out to be a fake account. When my 12 hours was up, I tried to "like" my nephew's photo and got blocked for another 12 hours. There has been NO response to my emails. S... (More)
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1 of 5 stars
Apr 25, 2013
by anonymous
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
There is no way to speak to someone at FaceBook - I would never do business with a company like this. All the options tell you to send an email, no I WANT TO TALK TO A PERSON IN SUPPORT AND I DON'T HAVE A FACEBOOK ACCOUNT NOR WILL I EVER HAVE ONE... (More)
Was this Review helpful to you?   Yes 2 No 0   
2 of 5 stars
Jul 13, 2012
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
Unable to log on for 4 weeks. Have sent numerous email's and have gotten NO response. Company is going public and selling stocks. I would not recommend this as a good investment. Very POOR customer service.
Was this Review helpful to you?   Yes 3 No 1   
5 of 5 stars
Mar 20, 2012
by Guest03778
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
Please, I want to retrieve my amyl, please I do not repeat it once
Was this Review helpful to you?   Yes 3 No 2   
5 of 5 stars
Nov 15, 2011
by anonymous
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
hi facebook my name is Abdi hassan and I would like to change my URL plz because yuh see I left my fb accunt open on my computer and my friend change it as a joke and now I cant change it back to my name I know you guys only allow it to be changed t... (More)
Was this Review helpful to you?   Yes 2 No 3   
5 of 5 stars
Jul 27, 2011
by Guest19636
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
Greetings! I would like to request for reactivation of my facebook account named Renante G. Diaz. Thanks for your usual consideration.
Was this Review helpful to you?   Yes 1 No 4   
5 of 5 stars
Jul 6, 2011
by Guest44727
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
i want make a game...how can i make?
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1 of 5 stars
Feb 15, 2011
by anonymous
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
total SUCKS. disables accounts for no reason.
Was this Review helpful to you?   Yes 10 No 0   
5 of 5 stars
Jan 17, 2011
by Guest44787
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
I just recently recieved a scam claiming to be a Mack Zuckerman or who ever the inventor is of facebook telling me I won a huge amount of money. I save the scamed email. I like face book but when things such as this happens it is bad, it would great... (More)
Was this Review helpful to you?   Yes 10 No 1   
1 of 5 stars
Dec 12, 2010
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
I am very disappointed by Facebook's transperancey. Facebook management has gotten in the habit of silencing facebook users around the world. I've been following many bloggers from the Middle East who are very mainstream only to find almost all of... (More)
Was this Review helpful to you?   Yes 7 No 0   
5 of 5 stars
Nov 26, 2010
by Guest54444
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
Facebook in its attempt at re engineering the entire social scope of how strangers meet and perhaps in time create a deep and abiding friendship and or useful friendly resource within business or hobby attempting instead to say no no one may contact... (More)
Was this Review helpful to you?   Yes 5 No 1   
5 of 5 stars
Nov 26, 2010
by Guest48984
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
Facebook in its attempt at re engineering the entire social scope of how strangers meet and perhaps in time create a deep and abiding friendship and or useful friendly resource within business or hobby attempting instead to say no no one may contact... (More)
Was this Review helpful to you?   Yes 3 No 1   
1 of 5 stars
Sep 13, 2010
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
I am very disappointed in Facebook. I have referred a lot and when I say a lot I mean a lot of people to join Facebook. I have recently received numerous emails stating that they no longer can log in because Facebook is asking them for a cell phon... (More)
Was this Review helpful to you?   Yes 5 No 0   
1 of 5 stars
Aug 5, 2010
by Guest39691
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
I echo the sentiment of others here. Somehow I got locked out of my account. Maybe a password issue. I tried resetting my password but I never get a confirmation email to reset the password. I thought it was a spam block issue, but it is not, as I d... (More)
Was this Review helpful to you?   Yes 5 No 0   
1 of 5 stars
Jun 30, 2010
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
I love Facebook, but their customer service is the worst I have ever encountered. They do not do phone customer service and once a decison is made via e-mail (probably by a bot), they ignore all further correspondence. In my case, a kid lied about h... (More)
Was this Review helpful to you?   Yes 10 No 0   
5 of 5 stars
Jun 12, 2010
by Guest14763
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
yo kiero ser socio de facebook..
Was this Review helpful to you?   Yes 1 No 4   
1 of 5 stars
Nov 21, 2009
by Guest41042
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
Facebook as recently allowed my picture and name be posted on a facebook friends page praising some kind of energy beverage, listing a site to go get that drink. Facebook allows no means to contact them to report this violation. Their "help" page... (More)
Was this Review helpful to you?   Yes 12 No 1   
1 of 5 stars
Sep 29, 2009
by Guest68040
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
Same situation and same results. I've enjoyed FBook. but they are of no help if you get locked out of an account.
Was this Review helpful to you?   Yes 22 No 1   
5 of 5 stars
Aug 20, 2009
by Guest07542
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
It is fun to be on facebook. you can play fun games and talk with people from around the world. It's a great site.
Was this Review helpful to you?   Yes 1 No 15   
1 of 5 stars
Aug 10, 2009
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
I changed my ISP, closed my old email account, and now I can't sign on, can't change my account, and any answers will need to be verified thru my old email, which, of curse, no longer exists. This is the most obscene, non-responsive, hated company.... (More)
Was this Review helpful to you?   Yes 5 No 0   
1 of 5 stars
Jul 20, 2009
by Guest81734
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
I too have been locked out of my account because I had forgotten my password. I followed the instructions to "reset" and read that an email would be sent to me. That was a few weeks ago. At this time I have requested the same twice with no succes... (More)
Was this Review helpful to you?   Yes 20 No 1   
1 of 5 stars
Jul 6, 2009
by Guest54661
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
I am locked out of my account since I have forgotten my password. I have asked for the link to reset like 10 times and nothing. I got one response when I mentioned I couldn't get in and now nothing. What is up with this? Do I just have to forget my... (More)
Was this Review helpful to you?   Yes 12 No 1   
1 of 5 stars
Jun 19, 2009
by Guest73470
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
Do not bother to try this number. If you dial "1" for customer care, you get a recording that says they do not provide phone support. If you dial "0", you need to know the extension of the person you're calling, and there is no directory or instru... (More)
Was this Review helpful to you?   Yes 20 No 1   
1 of 5 stars
May 23, 2009
by Guest57483
business
Facebook Inc 1 Hacker Way, Bldg 10,
Menlo Park, CA 94025
USA
Glad I read the first review, saved me on an overseas call... was about to contact them over an issue with my account...but it seems like I 'm getting no where .... Thanks facebook for nothing... great customer service you guys run...
Was this Review helpful to you?   Yes 4 No 0   
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