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Lowe's Home Improvement

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Home Centers, Building Materials, Garden Centers

814 Eastern Byp, Richmond, KY 40475

859-625-0251

CLOSED NOW: 
Today: 6:00 am - 10:00 pm

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REVIEW SUMMARY

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3
6 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
G
george.gow

01/23/17

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I recently hired Lowes of Richmond to replace the tile in our bathroom. It has been a multi-year dream of my wife to have the bathroom of her dreams. The job the Lowes contractor did is so bad my wife cried. The seams between the tiles vary in size from 1/16th of an inch up 5/16th of an inch. Im not guessing I just measured them. Also, the tiles are not flat on the wall. The new shower door doesnt even close tight. The tiles weave in and out. A family relative recently came to visit and after he used the bathroom he said; wow- that tile job is really bad. The Lowes manager was very nice but there was nothing he could do to change the mess the contractor made. The contractor Lowes hired to do the job was very insulting. I guess I just have to live with expensive mess the Lowes contractor gave us.

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vonnie8487

07/13/16

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I find most of the employees friendly and very helpful. I received additional information that helped me make an educational decision. It hasn't

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anonymous

05/08/15

I have had a terrible experience at Lowes. We bought an expensive lawn tractor. Within the first 2 months the starter broke. We sent it for repair during the winter and it took 6 weeks to get it back. Had it back 3 days, my husband used it for about a half hour. Then I took it out the next day, hadnt been on it for 15 minutes when it caught on fire!!!! Now its been 5 weeks and I havnet had even the courtesy of a phone call to know if it will be covered under warranty or not.

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anonymous

06/28/14

I had a wonderful experience at Lowes in Richmond today while looking for countertops and tile. Thank you very much.

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anonymous

03/12/13

Lowes store hours listed on internet opening at 6:00 AM, but when you arrive, you find the store DOES NOT OPEN UNTIL 7:00 AM, so you have to set and wait for an hour, guess our time is not important to Lowes. To lazy to chance their internet site. J.R.

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anonymous

06/14/12

Probably the worst store I have ever been to. Not only are the employees rude but the managers are as well!!

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DETAILS
General Info
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Richmond, KY Lowe’s store today to discover how easy it is to start improving your home and yard today.
Extra Phones

Fax: 859-625-9466

Hours
Regular Hours
Mon - Sat:
SunClosed
Categories
Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
Payment Options
Brands
3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
Associations
Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
Other Emails

Other Information

Specialties: easy returns, free delivery, free haul away, Lowe's gift cards, easy exchanges, free shipping

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Data provided by one or more of the following: Thryv, Data Axle, Yext.