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Dec 29, 2009
Dec 29, 2009
Comcast Cable1111 Andersen Dr, San Rafael, CA94901 USA
Line was very long with only two people assisting the customers. Once I found someone to help me, she was rude even though my request was simple: changing boxes. Furthermore, the box I received is defective, so back in the line I go. Really...fo... (More) Line was very long with only two people assisting the customers. Once I found someone to help me, she was rude even though my request was simple: changing boxes. Furthermore, the box I received is defective, so back in the line I go. Really...for such a large and influential company, this type of service and poor product will hopefully bite you where it hurts. I also have a complaint that Comcast's monthly bills seem to rise much higher than the rate of inflation. (Hide)
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