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United Collection Bureau INC

2.5 of 5 stars 7 Reviews

5620 Southwyck Blvd, # 206, Toledo, OH 43614
http://ucbinc.com
(419) 866-6227 Additional Contacts
 
 

Business Details

In Business Since

  • 1961
 

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5 of 5 stars
Jul 16, 2012
by anonymous
business
United Collection Bureau INC 5620 Southwyck Blvd, # 206,
Toledo, OH 43614
USA
I believe all companies (unfortunately) have call centers overseas. If you are calling for a Verizon bill at UCB you can call and speak with one of the representatives in Ohio by calling 8OO-867-31O4. They are very willing to help. I've never been s... (More)
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1 of 5 stars
Mar 7, 2012
by Guest54308
business
United Collection Bureau INC 5620 Southwyck Blvd, # 206,
Toledo, OH 43614
USA
It would be very nice if your company employed those to whom English is not a second language. When discussing financial problems and personal identification, ie: correct pronunciation of names, it would be better all around to have someone on the o... (More)
Was this Review helpful to you?   Yes 0 No 2   
5 of 5 stars
Apr 7, 2011
by Guest17187
business
United Collection Bureau INC 5620 Southwyck Blvd, # 206,
Toledo, OH 43614
USA
Very helpfull and professional, the telephone representative went out of her way to help me and provide information. Bill collectors typically have a bad reputation, but I felt it necessary to give credit where credit is due, and say that it was a p... (More)
Was this Review helpful to you?   Yes 2 No 1   
5 of 5 stars
Feb 10, 2009
by Thom
business
United Collection Bureau INC 5620 Southwyck Blvd, # 206,
Toledo, OH 43614
USA
Hard to reach by phone, searched the net for the #. Not easily done. Brian assisted me and was very helpful. Issue resolved easily from that point. Recommend they update the #'s listed on their letters/notices.
Was this Review helpful to you?   Yes 3 No 2   
1 of 5 stars
May 15, 2008
by Guest97173
business
United Collection Bureau INC 5620 Southwyck Blvd, # 206,
Toledo, OH 43614
USA
This is a terrible co. After calling the number listed on their letter in which I got Nigel, he proceded to tell me that even when they are located in Miramar Forida, they did not have a physical address where correspondence could be sent certified,... (More)
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1 of 5 stars
Mar 13, 2007
business
United Collection Bureau INC 5620 Southwyck Blvd, # 206,
Toledo, OH 43614
USA
Unprofessional Reps on the Phone
After not finding an account in the system, the Rep stopped answering my question and hung up on me. If the Rep did not know the answer to the question (and we don't do that is not an acceptable answer to a why not), then he should have transferred... (More)
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1 of 5 stars
Nov 14, 2006
business
United Collection Bureau INC 5620 Southwyck Blvd, # 206,
Toledo, OH 43614
USA
This business is worthless and the staff is worse!
I called this company to arrange payment pay off and all I got was unprofessionalism. This company has no customer ethic and they are very rude. One employee in particular put her mouth to the phone and yelled at me. As she yelled I could hear laugh... (More)
Was this Review helpful to you?   Yes 8 No 1   

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