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Genie Car Wash & Fast Lube

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Car Wash, Auto Oil & Lube, Automobile Accessories

916 N Valley Mills Dr, Waco, TX 76710

254-772-7471

CLOSED NOW: 
Today: 8:00 am - 6:00 pm

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REVIEW SUMMARY

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2.5
9 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
M
msiddian

10/08/15

review count1photo count0

Had my car washed today,the better wash for 21.00. When he finished, he had not wiped anything on my car, inside still dirty, bugs on front, tires had not been cleaned. I asked him to clean tires. He said yiou have to pay for that. I told him I did, and he said, oh. But he didn't do it. This is the 2nd time we have had a sorry job there, will not go back. I brought my car home and cleaned it. Still out the 21.00. I will not go back and have been a customer there for a while. Do not recommend them to anyone.

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anonymous

12/30/14

Cashier very rude. If my car hadn't started I would have left.

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anonymous

12/26/14

My wife took our vehicle to have it detailed inside and out after a child threw up inside. Was quoted $180.00 for the complete detail job plus $50.00 for human waste disposal fee. She paid $230.00. I called to complain about the $50 fee and after back and forth with a manager, he offered to "give" me a free $21.00 wash or $10.00 back. I took the $10.00. Later that day when we picked up the vehicle and returned home, I took the floor mats out of the vehicle and they were soaking wet. The seats and carpet were also wet. I had to leave the vehicle open for several days with a fan blowing inside the vehicle and leave the mats draped over saw horses to drip dry. This is not the worst part....the vehicle and seats still have the odor of vomit.

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anonymous

07/06/14

...7/5/'14...p/u dirty from rain etc.got good wash $31 for that reason, needed some elbow grease, GOTTA have Windows, wheels, & tires looking good always...guy walks around trk. 3x's continually looking 4 me, walk out dubs r filthy, with dirty with dirt not grease, I grab a towel go to cleaning the wheels, worker says wheels they r pitted or something,I know very minor, they shine/sparkle when clean..son shows me sales receipt...something like if not to my satisfaction will be redone, go inside cashier takes receipt to guy in office, he comes out annoyed says I can have$3.99 back goes out side tells worker to stop cleaning my wheels, sorry that's not too my satisfaction...the dirt, which came off with little window cleaner and towel and pride in a good job was all that was needed...I paid for a good wash....and I always tip good to a worker that cleans with pride...4 give me but no tip on this day...

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anonymous

01/16/14

I used to be a loyal customer, but lately things has changed. I took my truck up there to get washed and when it came out I had scratches on the tail gate. Manager said they will buff it out. Well that didn't work. They also washed it again. And it came out with scratches on the left side of my truck. Manager tried to tell me that it wasn't their fault. This is a warning if you do decide to get your car washed there. Don't just jump in and drive off. Look at your car before and after.

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anonymous

01/17/13

Here early, got pushed back in line. Wont be back.

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anonymous

05/15/12

What a great customer service wash Excellent

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anonymous

07/29/11

They do an excellent job. I have used them many times - both for oil change service and wash. Very friendly staff and I never have to come home and "reclean" it because there are streaks or places they did not get wiped down.

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anonymous

07/31/10

Very customer friendly I had a really good experience

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DETAILS

Car Wash with the Magic Touch

General Info
* No Appointment Necessary
Extra Phones

Phone: 254-776-9274

Vanity: 254-776-

Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Car Wash, Auto Oil & Lube, Automobile Accessories, Automobile Detailing
Payment Options
Neighborhood
Richland Hills
Other Email

Other Information

Wheelchair Accessible: Yes

Parking: Lot, Free

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