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O'Reilly Auto Parts

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Automobile Parts & Supplies, Auto Oil & Lube, Automobile Accessories

2398 Carolina Beach Rd, Wilmington, NC 28401

910-762-4238

CLOSED NOW: 
Today: 7:30 am - 9:00 pm

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3.5
2 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
N
ncshopper

12/10/12

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I shopped in this store during the Summer looking for a battery and the assistance occurred promptly and courteously. I again shopped in the store about 9:30AM on December 9th with a very different result. I approached the counter standing 3 feet to the right of where the employee assisted another customer. As she finished with her customer another customer approached the counter from the back of the store placing merchandise and $20 on the counter, she assisted this customer and told the another that she would be right with them. She never acknowledged my presence. As the first service experience was excellent and there was no service on the second I would try the store again before deciding to be an O'Reilly customer.

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alan

12/04/12

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If you care anything about customer service this is the auto parts store for you!!! As soon as you come in the door you are greeted either with a; "Hello; How can I assist you today"; or with, "I will be right with you, ". I understand and anyone should respect if the sales associate is with another customer that was there before you where that they should be taken care of first, but all it takes is a greeting with a smile; which O'Reilly's Auto Parts on Carolina Beach. rd. will not let you down with. Now, I can't say this is true with other auto parts stores on the same street. Therefore, go to O'Reilly's Auto Parts on 2398 Carolina Beach Rd. and ask for "Mike" Sales Manager. His other sales associates where busy (But, still greeted me w/ a smile and I'am not talking about a crazy scream "Welcome to CC's" type of greeting)and he stopped right away with what he was doing to assist me with a bottle of "Lucas" oil stabilizer and he checked my engine light for free!!Great Customer service

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DETAILS
General Info
Your WILMINGTON NC O'Reilly Auto Parts store is one of over 5,000 O'Reilly Auto Parts stores throughout the U.S. We carry all the parts, tools and accessories you need, as well as offering free Store Services like battery testing, wiper blade & bulb installation, check engine light testing and more. Need help? Stop by and talk to one of our Parts Professionals today. O'Reilly Auto Parts: Better Parts, Better Prices, Every Day!
Extra Phones

TollFree: 888-327-7153

Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Automobile Parts & Supplies, Auto Oil & Lube, Automobile Accessories, Automobile Electrical Equipment, Battery Supplies, Brake Service Equipment, Tire Dealers, Truck Equipment & Parts
Payment Options
Neighborhoods
Pine Terrace, Sunset Park
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Data provided by one or more of the following: Thryv, Data Axle, Yext.