Charged an $85 diagnostic fee to tell me they don't know what the problem is. Then recommended a $750 100,000 mile tune-up on a truck with 34,000 miles on it. I let them do one thing they recommended bc they made it seem like if I got the work done they would waive the $85 diagnostic, then refused to take the charge off. So I paid $85 additional dollars for them to tell me they don't know. Bunch of crooks. They see a military uniform and see only dollar signs.

A company lacking integrity. I called to get a quote on having work done on my vehicle. I was quoted a price. I called back to schedule drop off of vehicle and to confirm pricing. I was told pricing was correct and to drop of vehicle by one o'clock and it would be ready for pick-up by COB. When I arrived they stated pricing was not correct and that I would have to pay quite a bit over what I was quoted. They went ahead and looked at my vehicle and stated I did not need to have the work done I wanted done. I however wanted to have the work done and they refused to stand behind there pricing. I suggest going somewhere else for your auto needs.

Awesome. Awesome. Awesome. This Harrell's had such great customer service! Quick service too! I called and had an apt the next morning! The people were so nice and explained everything to me. I couldn't have been happier. I will be going here for now on. Thank you Harrell's for fixing what others forgot. Can I say 'Awesome' again?