I moved to the Charles Town WV in 2004 and couldn't wait until someone built a car wash like the one they have in Leesburg Va. When it comes washing and cleaning your car, you can take (2) counts into consideration: 1) If you yourself were to wash & clean your own car and only had YOUR car to focus on, of course, you would take more time and care into the steps of washing and cleaning, but 2) If you rely on someone else or a car washing company, of course, that person or company would not spend as much time as you yourself would or fine tune the cleaning, because the person or company is focusing on the next vehicle on the line. It's a business I have been using this car wash ever since it opened and the interior cleaning all depends on who is supervising and who is working the line. You will have good days and bad days, just like anything else. I would recommend this car wash and I will continue to use it.