I just made an appointment at the last possible minute for a work issue. The staff fit me in as a new patient. The process was absolutely easy. The staff toke me in to the room and was very professional and caring. The doctor toke great time to make sure I understood everything that were issues with my eyes, and treated me with great care. I know the field is different from say a primary care physician, but I felt as thou I was the only patient there even thou the office had a good stream of consistent patients. I have every intention of going back to Chicopee Eyecare for glasses and my follow up appointments. I could easily go to lenscrafters, or Wal-Mart for glasses and care but the folks at Chicopee Eyecare really impressed me. By the way I am a active college student at HCC as well as a fulltime worker at a local manufacturing company, and have been in varying degree of professional atmospheres, my doctor and nurse exceeded the professionalism of any company as well as made me feel at home, with a great degree of personalize care. Thanks Dr. Camille and all the staff at Chicopee Eyecare. Sincerely a color blind 26 year old with a slight stigmatism.