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      REVIEW SUMMARY

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      1 Reviews
      Rate this business!
      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
      L
      luckyb

      08/03/20

      review count1photo count0

      I paid to have 4 new tires put on. When I went in the TPMS(tire pressure management system) was working fine. When I left it was not. I thought it probably just had to reset because of the tire changing but after driving it a considerable distance it was still on. I had to take it back the next day where they told me one of the sensors wasn't responding. I HIGHLY doubt the excuse I was given that the battery was too low to reset since it was literally working 3 hours earlier when I handed them the keys. After bring that up they offered to do the work for free if they opened it up and found the sensor had been damaged during installation and only charge me for the part if it was just a the battery dying. Today I called back to make an appointment and get a price. TWO HUNDRED AND TWENTY DOLLARS for ONE sensor. This is a part I can buy brand new, OEM online all day long for $15 each or even less as a set of 4. There is no way a markup like that can be justified. And of course they will not use a customer supplied sensor.

      Also, I bought the tires on eBay and paid for the installation through a company called CarAdvise that partners with this Firestone. That was a fiasco as well. CarAdvise and Firestone don't seem to communicate very well which lead to a very sketchy, time consuming experience altogether.

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      DETAILS

      Whatever You Drive, Drive A Firestone

      General Info
      Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
      Extra Phones

      Fax: 916-939-1204

      TollFree: 800-997-9115

      Call Us: 800-997-9115

      Hours
      Regular Hours
      Mon - Sat:
      Sun:
      Social Links
      Categories
      Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
      Services/Products
      Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
      Payment Options
      Brands
      Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
      Other Link

      https://local.firestonecompleteautocare.com/california/el-dorado-hills/390-green-valley-rd/

      Other Emails

      Other Information

      Emergency Service: No

      Express Maintenance: Yes

      Fleet Services: No

      Free Estimates: Yes

      Parts Available: No

      Rental Cars Available: No

      Road Side Assistance: No

      Shuttle Service: No

      Towing: No

      Wi-Fi: No

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      Data provided by one or more of the following: Thryv, Data Axle, Yext.