I received one dozen red roses that died in less than 24 hours and the owner told me she was not responsible for flowers left unattended. I can't watch my flowers 24 hours a day. She also told me that my fiance did not pay very much for the flowers, even though I know he did, and when I mentioned that to her she said "Well we didn't make as much on these flowers as we usually do." The web site has a 100% satisfaction guarantee but House of Flowers failed to live up to that guarantee and was nothing but rude to me. I would NOT recommend House of Flowers to anyone.