Do not go there! Terrible!!

Our customer experience at M&S Grill was less than desirable. We brought a large party to M&S for lunch to celebrate our students. All of the students had the same food order to make it easy and quick for the staff. We had about 12 parents which attended and were paying for their individual meal. The waiter was rude and informed us, we needed to have everyone on one ticket. We resolved this issue before ordering our food. Before leaving, I requested to speak to the manager to thank them for having us but to express our concerns about the service we received. The manager quickly went on the defense, body language changed (crossing arm) and then explained how this would not have happen if we (the customers) had done this or that. There was no personal accountability from the waiter or the manager.