The lady I made the reservation with was very nice and helpful.

First time using this service - the young man I spoke to was very helpful and double checked every detail. I will gladly use them again.

The reservation agent was fantastic. He was very informative and patient while we worked through the details.

The gentleman who assisted me was most polite, knowledgeable and helpful in locating a hotel near the airport. He was also willing and able to secure an extended stay for my automobile. We are grateful.

I was assisted by a young man named Hector. He was very professional and took care of my reservation swiftly and clearly.

I had some questions that could not be found on the web site so I decided to call the reservation number. The young lady that I spoke with was pleasant and if she did not have an answer she found it, very professional. This was a real positive experience. I am glad that I called instead of just doing the on line reservation.

Great description of the available rooms and nightly rates. I like that the booking link is on the home page and is clearly visible - no extra links to follow.

Website easy to use, my wife has stayed here before and likes the hotel.

The reservation process was easy.

Your booking agent, Filvana was very accommodating, efficient, and courteous.

Troy was very efficient, offered me an alternative which i booked. He was extremely pleasant and confirmed via email immediately.

I've stayed at this hotel several times in 2014. The staff are always polite and the rooms are exceptionally clean. Anytime I'm in the Asheville area, this hotel is my first choice.

The booking experience was seamless. Great site, great hotel, and we are looking forward to our hotel!

Called the hotel directly because I wanted to get connected rooms. The person I spoke to was very pleasant and extremely helpful. She offered my exactly what I asked for and at a very good price. I am very glad that I called the hotel directly because the connected rooms was not an option on the online booking sites.