These guys rock! I called late in the day on Tuesday and left a message. Ryan returned my call Wednesday morning and we set an appt for 2-4 pm the following day. He showed up promptly at 2:00 pm, made the necessary repairs to my hot tub, filled it up and called me when it was done to get my payment information. I didn't even have to be home and it wasn't necessary to leave a blank check with my house mate! The repairs cost a bit more than originally estimated but not unreasonably so (there was a broken pressure switch we didn't know about), and the service was prompt and professional. This was a big difference from the Apollo Spa people in Tukwila I called last time, who gave me a service window of 9-5, required someone to be there ALL DAY waiting and then never even showed up! I would definitely recommend Eastside Hot Tub for all your pool and spa repair needs. Happy soaking!! Ahhhhhhhh...