Bassett FurnitureAdd to Favorites
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Furniture Row
Serving the Orange area.
- HoursCLOSED NOW
- Regular Hours:
Mon - Sat Sun - Phone:
Main - 203-799-2595
- Address:
- 549 Boston Post Rd Orange, CT 06477
- Email:
- Links:
http://stores.bassettfurniture.com/ct/orange/1105244
- Categories
- Furniture Stores, Home Furnishings
- Payment Options
- AKA
Bassett Home Furnishings
General Info
At Bassett Furniture, get quality without compromise. Shop our wide selection of bedroom, dining room, living room, and outdoor furniture, plus fun furniture accessories like lamps and rugs. Or customize your perfect piece in our design studio. And if you need a little extra help, our interior design consultants are available to help you make that perfect piece or perfect room. Shop online today or visit us in-store!
Contact Info
Reviews
08/24/11
Provided by YP.comUNBELIEVABLE!!! We paid over $4,000 for a defective furniture! Stay clear!!! When the furniture arrived, one of the sections of the sofa does not recline. We contacted the store immediately and instead of apologizing, their "Customer Service Manager" scheduled a repair a month from the date of the incident. She was quite snippy stating that the best she could do was have a repair man out a month from then.
I don't want to pay $4,000 for a product that's defective! The store manager, "Cindy" said "We are making this right." she said. When asked; "Would you think this company is making it right if you received a defective product and need to wait a month for the repair?", she was stumped, and responded, "Its not defective because you can still sit on it. it just doesn't recline."
GENIOUS! Why didn't I think of it??? I paid over $4,000 for the reclining sofa and even if it doesn't recline, I can still sit on it! Amazing!
I tried returning it... but they said it's "Impossible". Called the company, and the company said everything needs to be taken care of on the store level. The corporation itself will not take any responsibility for its location.