My first visit there after reading the reviews and I must say that LeAnne went out of her way to meet with me after store hours. She was very nice and knowledgeable. She took her time going over the pieces I brought in and gave me an excellent information. No pressure, no gimmicks. Just honesty. Better pay than any pawn shop around and more personal touch. I will be back. Angie

If I could give negative stars I would. I have had a horrible experience here. I dropped my $2000 ring off here to be sized down on Thursday the 22nd of March I was told it would be a week so I call the following Thursday on the 29th, the person that answered the phone couldn't give me any info and told me to call back the following day so I called the following day (Friday) when I called I was told the jeweler had to go to a funeral in Orlando so my ring would not be ready until the following Monday April 2nd so I call Monday and was told again my ring isn't done it will be done that Wednesday April 4th. I call Wednesday morning and was told I could pick my ring up from 3pm-4pm so I get there right at 3pm and when I get there I was told the lady didn't have access to the safe to get my ring and the jeweler wouldn't be back until around 430 so I leave go pick up my 5 kids from school waited then loaded my 5 kids back up into the car and went back when I got there at 430 no one was there and no one would answer the door (you have to be buzzed in) finally the lady came walking up from across the street at 445 so I went in she called this jeweler again who was not there and then tried to tell me the jeweler would not be there until Friday and I could pick my ring up then. She then tried to tell me the jeweler was waiting on a part for a ring but was not sure if she was talking about my ring or not at this point I told them I did not want them to do any work to my ring I wanted my ring back and set up an appointment to pick it up the next day (today) which is Thursday. I am suppose to pick it up at 12 so we will see. I have already contacted a different jeweler that is waiting for me and can have my ring sized and back to me by the end of today. I have talked to numerous people that have used this jeweler including my grandmother and they have all had the same problem. I will also be getting my diamonds checked by the high end jewelery store my husband purchased the ring from and should have took it to in the first place the only reason I did not is Knox gold exchange is right beside my house and was convenient. Will never return here and would suggest anyone and everyone to drive the extra mile to take your beloved jewelery somewhere else. As I'm looking at other reviews (which I should have done first) it looks like this place doesn't focus on being an actual jewelery shop they focus on just buying gold from you. Went by there to see if anyone was there yet hoping the "jeweler" would get there before noon so I can take my ring to a good jeweler and no one is there. It is 10:12 hours say they open at 10am.
It is now 10:30 still no one here.

Leanne is the best! The decision to sell was emotional for me because some things had a high sentimental value and others were the leftovers of a hard marriage and divorce. Leanne handled all of my items (and my issues) with care and made the process an easy one. The offers were generous as well as fair and the conversation was great. Planning on having them make a bracelet out of some of the items I chose not to sell for sentimental reasons. Love, love, love Knox Gold Exchange!

Stopped in today to sell some wedding bands that I no longer needed. The staff was very friendly and super helpful. I seriously won't go anywhere else in the future and suggest that everyone uses this company for any and all jewelry needs! I appreciate all of their help and most importantly honesty!

Knox Gold angel is the only place in town to sell your gold, silver, coins or anything that you have to sell. The owners are so helpful and I will be recommending everyone to sell their gold at Knox gold exchange

Knox Gold angel is the only place in town to sell your gold, silver, coins or anything that you have to sell. The owners are so helpful and I will be recommending everyone to sell their gold at Knox gold exchange

i.e., A local favorite, or highly recommended because Knox Gold Exchange took the time to price all of my grandfather's silver and gold coins that I received in his estate. She could not have been more helpful, kind, and patient (since I had 2 suitcases worth.) I highly recommend Knox Gold Exchange to any and everyone. Not only do they take the time and effort to assist you, they will (on diamond rings, etc.) also tell you other avenues that you may possibly get more money. This place not only is the best, but I did my research and they definitely pay the highest around!

They paid me higher than 2 other places said they'd pay me. Thank goodness I shopped around!

Knox Gold Exchange is a FABULOUS place! The lady was very helpful and sweet. She was very busy but could not have been more helpful. I will tell everyone to go here to sell their gold and silver. She also said she would price my sterling silver flatware and silver coins for free! Really Nice people!

This place is unbelievable! My friend sent me here and they paid me over 100.00 more than the other place. I can't even believe it! They are very nice too. It is well worth it!

I will definitely be back to Knox Gold Exchange! They were very helpful and kind. The owner also fixed my ring for free while I was waiting on my gold to be priced. I would recommend this place to everyone-it isn't anything like the other gold buying places that I have visited for quotes.

I heard about this place from a friend after a terrible experience with another place. They were extremely friendly and professional, not to mention they paid me 116.00 more dollars than the other place offered. I will definitely be back and I will recommend everyone there.

I watched the video from the news and did some extra research before I sold my jewelry. I went 2 other places and this place offered me 173.00 more than either of the last 2. I will be back! They are very friendly and helpful! A little out of the way from where I'm from but definately worth the drive

I am responsible for the previous review. The system would not let me change it because I submitted it without an account. I am writing again to say that Leanne fixed the situation and spent a lot of time making everything right. She was very much appreciated and will do good service for you if you need help.

Fantastic Folks! Polite, friendly, and very helpful.I felt very comfortable. I highly recommend Knox Gold Exchange for all your needs, selling or purchasing! Definitely deserve their 5 Star rating!! I now they have me as a customer for life! Thank You All!

I went to buy a gun at the other store and I had some jewelry I wanted to sell so the guy sent me over to this place for the jewelry part. They were just as wonderful as the gun place that recommended me and I didn't find out until later that the same people own it. No wonder it was such a pleasant experience. I will be recommending both places to everyone I know that needs guns, or that needs to sell their jewelry or coins.

What an AWESOME place!!! They were so helpful and kind and paid more than the other place I went on Western and was MUCH nicer!. I will be back. I love their little dogs too!

Knox Gold Exchange was very friendly and very knowledgable in regards to gold and diamonds. They offered me a great price on my gold and also appraised a ring for me on the fly. Very grateful.

My friends told me that I had to go there so I headed out there and stopped at another place on the way-not because I don't trust my friends but because I had to educate myself a bit on what I was doing. Sure enough, they paid me 362.00 more than the other place said.Also, extremely nice. I will tell everyone to go there.

I shopped 2 other places that are well known in town but I just didn't seem happy with what I heard so I waited. My friend later told me about this place and even though it seems out of the way, the money I saved was well worth it. I definately think you should check this place out. Get a couple quotes but I assure you that Knox Gold Exchange will be the place you end up selling.