This is the worst customer service ever!! Sure, you walk in and it appears clean, new and great pedicure chairs. I live in the building anf get biweekly pedicures, manicures and wax. Lucky is a very friendly older man that was the reason I went back about 6 times. However two of the ladies are nothing but rude. They are about $5 more expensive than the surrounding salons but would be worth it if they were nice. They falsly advertise 20%off (don't be fooled by the BIG sign you trip over rigjt in front of the store). I will gladly pay where i am appreciated