This place is an absolute joke. My husband and I went to have our daughters 3 month pictures taken and we ended up walking out. I was told over the phone that I would have at least 15 minutes and would be allowed multiple outfit changes and that I would be satisfied with my photos. We had an appointment at 6:30 and were not even seen until 7:30. Right when we started taking photos the photographer told us we could do at least one to two more outfit change before our Christmas photos which would be in another outfit. She only took pictures of our daughter for 5 minutes and then told us we did not have time for anymore outfit changes and that we had to go and wait to take our Christmas photos. So we waited, waited, and waited. We ended up walking out because our daughter started getting fussy after waiting for so long. As a first time mom I was very disappointed and upset. I spent a lot of time trying to get together 2-3 outfits for her and was really looking forward to the experience.

I had an 11 am appointment for my 5 year old and 1 year old, we waited an hour and was told twice that we were next while other people were taken ahead of us. And by that time my well scheduled around nap time appointment was in the toilet. Of course my toddler was now screaming and uncooperative. One employee told me that I should call the corporation and complain because they book them 2 appointments every ten minutes. Corporate was a JOKE! The customer service guy didn't care and you could so tell,a dn tried denying that this is the way they schedule. The studio tries hard to keep up, but it shows in the pictures because there are shots of the kids getting in the position to do the next scene because you're supposed to choose between 40-60 shots. This place is USELESS, seating room for 8 with 30 people and children and 2 studios.