The upper management is so unprofessional when you have any type of situation that needs to be resolved they will throw other employees under the bus instead of taking responsibility and making things right. That's why the whole ship will sink and the owner, the GM and anyone else who follows their lead will be put in a bad position..

Service here is HORRIBLE! I have been here several times due to the fact that is less than 2 minutes away from my home. 9 out of 10 times I have had to wait over 10 minutes and once 26 minutes for my order IN THE DRIVE-THRU! I am recently married and my drivers license has my maiden name on it, my debit card has my marriage last name on it. The manager was extremely rude, saying she could not serve me. I offered to show her my social security card which has my last name, she said no and proceeded to slam the drive-thru door in my face. I have never been so disrespected at a food place. Needless to say, I called corporate to report her. My family and I will never eat at this location again. It doesn't take much to give good customer service! NEVER AGAIN!

Visited this popeyes a few weeks ago, and can't get over this site charging a nickel for 1 packet of honey for the biscuits. When I ate my spicy wing dinner, the batter was thick and hard to chew. I was really disappointed in this located. I usually love popeyes spicy chicken. What a waste of money, at the waterforf location.

I have always love Popeyes Chicken and when I got a chance to visit this store. The lobby was VERY clean they have a hug tv in the lobby that the first I've seen in a fast food place. The crew member were very nice, which is hard to believe when most time you visit fast food place the people act if they don't want to be there working. As we sit and ate a manager came out and offer all the customer that was sitting down and eating a free biscuit. I really do LOVE THAT CHICKEN now I LOVE THIS POPEYE'S!!!!!Brenda Love